Organizer Survey

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What’s the #1 question that you usually get?


    answered 2015-05-12 14:21:21 -0700
    Q: Are there any pressing questions that I missed?
    A: API related questions will pop up. If we work with Salsa, salesforce, eventbrite, quickbooks, wp, etc etc
    answered 2015-05-12 14:19:30 -0700
    Q: What Finances question do you get most often?
    A: How to import donor history
    answered 2015-05-12 14:19:03 -0700
    Q: What Communications question do you get most often?
    A: Connecting an email address
    answered 2015-05-12 14:19:00 -0700
    Q: Are there any pressing questions that I missed?
    A: we get a ton of questions on how emails look when they’re opened, and how to make it so all emails look uniform when sending to a bunch of different providers. this isn’t possible without a lot of work, but having some sort of resource that explains that it’s not a NB problem but rather pretty standard to email recipients’ inboxes would be sweet
    answered 2015-05-12 14:18:47 -0700
    Q: What website question do you get a lot?
    A: Custom Theming
    answered 2015-05-12 14:16:55 -0700
    Q: What People tab question do you get the most?
    A: Importing
    answered 2015-05-12 14:16:15 -0700
    Q: What’s the #1 question that you usually get?
    A: setting up a domain or setting up an email. I’m not sure if that’s the most, but they are the most memorable.

    or how do I cancel my account.
    answered 2015-05-12 13:57:41 -0700
    Q: What Finances question do you get most often?
    A: Setting up bank account
    answered 2015-05-12 13:57:32 -0700
    Q: What Communications question do you get most often?
    A: Email deliverabilty/spam scores
    answered 2015-05-12 13:57:23 -0700
    Q: What website question do you get a lot?
    A: Custom Theming
    answered 2015-05-12 13:56:57 -0700
    Q: What People tab question do you get the most?
    A: Importing
    answered 2015-05-12 13:56:34 -0700
    Q: What’s the #1 question that you usually get?
    A: anything that has to do with emails – styling, deliverability, filtering recipients etc.
    answered 2015-05-12 08:40:00 -0700
    Q: What Finances question do you get most often?
    A: Setting up bank account
    answered 2015-05-12 08:39:46 -0700
    Q: What Communications question do you get most often?
    A: Email blasts
    answered 2015-05-12 08:39:08 -0700
    Q: What People tab question do you get the most?
    A: Support Levels
    answered 2015-05-12 08:38:04 -0700
    Q: What’s the #1 question that you usually get?
    A: Usually something related to imports – people, memberships mostly
    answered 2015-05-11 14:31:10 -0700
    Q: Are there any pressing questions that I missed?
    A: Nope, I also get a lot of DNS questions but had to pick only one from that list.
    answered 2015-05-11 14:30:19 -0700
    Q: What Finances question do you get most often?
    A: Setting up bank account
    answered 2015-05-11 14:30:08 -0700
    Q: What Communications question do you get most often?
    A: Connecting an email address
    answered 2015-05-11 14:29:55 -0700
    Q: What website question do you get a lot?
    A: Creating a page+Basic Page settings
    answered 2015-05-11 14:29:41 -0700
    Q: What People tab question do you get the most?
    A: How to filter
    answered 2015-05-11 14:29:23 -0700
    Q: What’s the #1 question that you usually get?
    A: What to do with the voter file. Or really what it comes down to, is how to filter. That way people can create walk/call sheets. They have no idea what to do in the people section, especially when there are people in it.
    answered 2015-05-11 13:56:38 -0700
    Q: Are there any pressing questions that I missed?
    A: What is included in an export? How do I login to my nation? Subnations? Creating relationships and what that means?
    answered 2015-05-11 13:56:26 -0700
    Q: What Finances question do you get most often?
    A: How to import donor history
    answered 2015-05-11 13:56:04 -0700
    Q: What Communications question do you get most often?
    A: Connecting an email address
    answered 2015-05-11 13:55:43 -0700
    Q: What website question do you get a lot?
    A: Surveys
    answered 2015-05-11 13:55:26 -0700
    Q: What Finances question do you get most often?
    A: Filtering Donations
    answered 2015-05-11 13:55:23 -0700
    Q: What People tab question do you get the most?
    A: Importing
    answered 2015-05-11 13:55:08 -0700
    Q: What’s the #1 question that you usually get?
    A: “How do I set up an event page to sell tickets?” (Or the same thing with membership pages). Basically, it’s not intuitive that you need to create a donation page to do anything that requires taking payment. Non-NB folks don’t automatically associate memberships and event tickets with donations. When we talk them through creating a new donation page, etc… their internal reaction is often “well how the fuck would I have known to do that?” (or at least that’s what I imagine).
    answered 2015-05-11 13:55:01 -0700
    Q: What Communications question do you get most often?
    A: What is a broadcaster